Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer FREE USPS STANDARD SHIPING with Professional Packaging and 1 Day or Less handling time within the United States only. RUSH DELIVERY is available for a flat rate of $15 per order.
OVERNIGHT DELIVERY is available for a flat rate of $30 per order. View our Shipping Policy.

Which payment methods are accepted in the Online Shop?

We accept PayPal. You need not have a PayPal account to make a purchase. Specialty items featured in THE VAULT are only available via Bank Wire Transfer.

How long will delivery take?

Delivery time is based upon your physical distance from our store, which is headquartered in Washington state, and the method of shipping you have selected. Most residents within the continental United States can expect delivery within 5-7 days.

How secure is shopping in the Online Shop? Is my data protected?

All purchases made through PayPay are very safe. PayPal helps keep your transactions secure by not sharing your full financial information with sellers. In addition, PayPal’s encryption help keeps your online transactions guarded from start to finish.

Do I receive an invoice for my order?

You will not receive an invoice for your purchase. When you checkout, you will be directed to PayPal where you will complete your transaction.

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